CLIENT REVIEWS IN NORTHAMPTON, MA

"So happy to have a local hardware store and not have to go to Home Depot. I get in and get out here without driving and wandering around a mega store."

- Lyle

"Great hometown service, this store rocks. It's easy to find someone to help and the people are very knowledgeable. Yeah, you might get it slightly cheaper at superstore, but how much is customer service worth? And besides, they give my dog biscuits when I come in!!"

- Tetty

"I have never had an unpleasant experience here and I do find the staff helpful. And the repair and ordering services are swift and reliable. Sure, you can save a little money by going to a big box store, but I prefer to support local businesses that contribute back to my community. Plus, I can walk there and save money on gas, or drive there in a few minutes and save time and traffic."

- Google User

"The only true hardware store in the area. Not only are the workers knowledgable, but they have stock that the others do not. I recently got a 13w fixture bulb there that two other stores did not carry. (Those were a few miles closer to me.)They also support the local art and charity scene. By the way, I've noticed that even name brand goods at Walmart don't seem to hold up well. Is it because they squeeze their suppliers (as well as their employees) too hard?"

- Gerard

"I was hoping to either find a skeleton key or get more information on installing a deadbolt for a door in the old house I live in. I wasn't really sure where to start so I showed the man at the store a photo of my door and asked for some assistance. He was super helpful and told me how much it would cost to install a deadbolt and broke down the costs for me."

- Bernadette